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Policies
Shipping
Shipping for each
item is automatically entered when you add the item into your shopping
cart. Most items ship via USPS, as I have found this is the cheapest and
most effective way to ship items. Tracking can be added for an additional
$.60, please e-mail me if interested. If you do not receive your item,
please contact me so I can try to hunt it down. If you would
rather have your item shipped via Priority Mail, please contact me and I
can bill you separately for the additional postage.
Shipping takes
approximately 3-5 days, but can take up to 9 days.
International
orders
I ship internationally, and bill separately for the additional
shipping. Once your
order is received, I will invoice you for the additional postage. Please
note that your items will not go out until all postage is paid in full.
I normally ship via Flat Rate Priority Global, which starts around
$10-$15. Please note that some countries impose additional taxes and
duties on your items, and I have no way to know all the various
countries rules and regulations. If you choose not to pay it and abandon
your package, no refund will be issued.
Overnight
Shipping:
Overnight
shipping prices
start at $20.
The post office does not
guarantee the package until the second day, but almost always arrives after
the first day.
Local
Pickup:
If you live in the Grand Rapids area and
would rather pick your item up, please contact me to arrange a meeting and I
will refund your shipping costs.
Order
Processing Time
Once I
receive your order, I will send you a confirmation with an estimated time of
shipping. Due to the custom nature of so many things at MiniMe BabyGear, most
items ship within four to five days.
Payments
My shopping
cart will direct you to Mal's E-Commerce, which processes payments through
Paypal. They accept MasterCard, Visa, and Discover. You do not
have to have a Paypal account in order to use this shopping cart.
I will accept a
personal check, but it will take 3-5 days to clear before the order is sent out.
Returns
I will gladly
return any of the non-personalized items. I want you to be happy, and if you
are not, please let me know. You have 15 days from the date of purchase
to return any unused item. I
can no longer accept returns on personalized items, unless defective. If
your item is defective, I will gladly offer a refund or a replacement (minus shipping
costs). Returns
must be:
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in New
Condition. Please ensure proper packaging when returning, as I
cannot return items damaged due to lack of careful shipping.
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Free of odors-
cigarette smoke and other odors prohibit me from selling them again,
so please make sure items are odor free to endure a full refund
Your money will be
refunded via Paypal, and subject to a 10% restocking fee. I also do not
refund shipping costs, so that will be taken out of the total funds
returned.
I have had a
few experiences regarding personalized items in which the buyer spells
the name incorrectly. I cannot returns items just for that reason!
Please make sure the name is correct before you order it.
Please contact me
and I will give you instructions regarding the return process.
A few things that
cannot be returned: Prissy Poofs, Diaper Clutch, Mommy Necklaces,
TushyGear, Comfy Crawlers, Made by Angie Wipes Cases, Resa Designs
Changing Pads, Gift Buckets, EBK Capes.
Handmade
Please
keep in mind that everything on this site is hand made. I use no machines to cut
items, only my hands and trusty scissors. As such, these items will
never be exactly perfect, but that is what is so charming about it being
handmade! It is unique and one-of-a kind, made with love and
hard work for you to give as an extra-special gift. I strive to always
double check everything before I send it out, but if you should ever
come across something that impedes the look or durability of an item,
please contact me.
Rush
Delivery
I
am often asked to hand make
items and have them ready for next day shipping. As my customer base
grows, so does my workload. Please e-mail or call me directly if you
absolutely need the item sent the next day. Many of my smaller items are
made in about an hour, so it is possible. A few things that require at
least two days: the entire robe series, diaper bags, and the
dedication blanket.
The
Fine Print
All
images and designs on this website belong to MiniMe BabyGear. Please use
common sense with any item purchased as I cannot be responsible for
injuries caused by not using items properly.
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